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My First Experience with Overseas Customer Print E-mail
Tuesday, 04 August 2009 13:46
 
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I followed my manager and attended a meetting with our Israel customer. I learned a lot from the negotiation. 

Foreigners are usually passional. Shake hands when meeting to greet each other and shake hands after negotiation to express thanks. Negotiations are usually held in certain specific place, such as bar and restaurant. Both parties pay attention to business not something to eat and drink. 
So did my manager and our Israel customer. After greeting and sitting, they set about discussing the products
plastic mesh soon. We took out our products: windbreak fencing, barrier fencing mesh, turf reinforcement mesh and so on. They combined their requirement and picked up protective sleeve and plastic net bags.  

The customer was very smart. He directly tore the good and new plastic mesh to judge its strength. They talked in detail and recurred to pictures and gestures to avoid misunderstanding. They talked about diameter of a border and angle between two close sides, width of protective sleeve. Colors of plastic net bags were also mentioned by them. 

At the same time, we can be not afraid of communicating with foreigners. They are easy-going and good partners to communicate. Even though you cant express yourself well, you can recur to gestures and pictures to help you. In fact, it is easy to find that face-to-face communication can make better effect than email, call.  

Last Updated on Tuesday, 04 August 2009 13:49